The Virginia Commonwealth University Office of Health Innovation is composed of specialists with expertise spanning policy, data analysis, health care, health administration, government relations, strategic planning, community partnerships and other areas. Combined, these talents provide the VCU Medical Center and the local community an invaluable resource in planning for the future of health care in Virginia and beyond.
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Garland established and oversees the Office of Health Innovation. Since 2002, she has been developing relationships on the federal, state and local levels to address the access and funding needs of vulnerable populations.
B.A., Wake Forest University
Anne MasseyDirector of sponsored projects and program planning
Massey is responsible for researching and identifying funding opportunities; assisting with pre-award activities including proposal and budget development, grant writing and editing; providing project management support; and coordinating with the Office of Sponsored Programs.
B.S.W., Rutgers University
Towanda VaughanDepartment administrator
Vaughan is responsible for human resource administration, financial accounting and resource management, budget development and management, and post-award administration for grants and contracts.
Susan H. CrossAdministrative assistant
Cross assists with the day-to-day operations of the Office of Health Innovation.
A.S., Richard Bland College
Health policy initiatives team
Karah L. GuntherExecutive director, Office of Government Relations and Health Policy
Gunther plans, coordinates and executes an overall government relations program for VCU and VCU Health. She works with the governor’s administration, the Virginia General Assembly and the Virginia congressional delegation on issues of health care policy, including Medicaid and Medicare reimbursement, physician issues and health care regulatory matters.
B.A., University of Virginia
J.D., Washington and Lee University
Legislative and budget advocacy at the state and federal levels
Benjamin A. PaulHealth policy analyst
Paul researches and analyzes federal, state, and local policies that impact VCU Health. He communicates these policies with University, VCU Health, and community stakeholders throughout the commonwealth.
B.A., University of Richmond
M.P.P., University of Virginia Batton School of Public Policy
Medicare and Medicaid financing, delivery, and reform.
Data analytics team
Kristin R. AustinDirector of health data analytics
Austin built and leads an interdisciplinary team of analysts in the analysis and translation of data into useful information for decision-making. The goal of the OHI Data Team is to provide accurate, timely data to inform the planning, implementation, and evaluation of innovative health care models at VCU Health System and in the community. Data is used to drive and measure improvement in population health, community health, and health equity, in support of the VCU's Quest for Distinction.
B.S., Virginia Tech
Applied epidemiology, program evaluation, health care data analytics
Federico A. PumaSystems analyst
Dr. Puma is responsible for the development and maintenance of the Office of Health Innovation's analytic and research database. He assures the data is accurate, timely, and "analytic ready" for the analysts on the team. He has over twenty years of experience in systems planning, development, and patient information management.
Electronics engineering: telecommunications, Army Polytechnic School, Quito-Ecuador
Electrical metrology, National Institute of Standards and Technology
SQL databases, systems development and analysis, clinical and billing data systems
Jennifer OhashiLead evaluation coordinator and data analyst
Ohashi plans, coordinates, and conducts process and outcome evaluations of health care delivery models and special projects in the Office of Health Innovation. She has experience in qualitative research, project management, and evaluation across various clinical fields, including cancer and end-stage renal disease (ESRD) for Medicare patients.
B.A., University of Virginia
Qualitative research, project management, and evaluation.
Scott H. ClarkGeographic information system analyst
Clark conducts geospatial data analysis for the Office of Health Innovation. He creates maps to visualize health care outcomes in the community. He has more than two decades of experience in information systems and urban planning.
B.A., The University at Albany
Post-baccalaureate Certificate in Information Systems, VCU
Data and mapping
Matthew DePuccioGraduate assistant
DePuccio applies principles of health services research to evaluate population health management models that address social determinants of health. He has experience conducting qualitative and quantitative research on patient-centered medical homes and team-based care in ambulatory settings.
B.S. , St. Lawrence University
M.S., University at Albany, State University of New York
Health services research, program evaluation, and statistical analyses of health care data.
Alicia BrooksEvaluation coordinator and data analyst
Brooks conducts statistical analysis on healthcare data to evaluate health care delivery models for program and senior management at VCUHS as well as partners in the community.
B.S., High Point University
M.P.H., University of Georgia
Epdemiology, statistical analysis, healthcare data.
Safety net provider initiative
Steven Crossman, M.D.Associate professor, VCU Department of Family Medicine and Population Health
B.S., The College of William and Mary
Community medicine, global health and doctor-patient relationship
Mara J. ServaitesProject management consultant
Mara is an independent consultant for health and human resource organizations across the country, specifically focusing on safety net clinics and rural health organizations. By acknowledging and recognizing individiuals' and organizations' current level of operating and understanding their goals, she partners with them to optimize their outcomes. Strong communication, responsiveness, compassion, and professionalism are at the heart of her work.
B.S., Virginia Tech
M.S.W. and leadership certificate in nonprofit management, University of North Carolina at Chapel Hill
Communty development, health system and safety net provider technical assistance, consensus building, strategic planning, group facilitation, program development and implementation, and project management.